Frequently Asked Questions
Common Logistics
Questions
Find clear answers to common questions about our services, compliance standards, and operational processes—so you can plan your shipments with confidence.
What classes of dangerous goods do you handle?
World Lines handles Class 2–9 DG cargo including chemicals, flammable liquids, gases, corrosives, oxidisers and lithium batteries.
Do you provide packing and labelling for DG?
Yes. We use UN-approved packaging, proper segregation, and all required DG labels.
How early should I request a shipment?
- Non-DG cargo: 3–5 working days
- DG cargo: 5–7 working days or more depending on class
Can you help with customs clearance?
- Yes. We assist with clearance for both import and export shipments.
Do you offer consolidation for small shipments?
Yes. We have scheduled outbound and inbound consolidation services, including DG-compatible consolidation.
Can you update me on schedule changes?
- Yes. We provide proactive updates for vessel and flight changes.
What industries do you serve?
- Chemical, manufacturing, retail, trading, engineering, industrial and e-commerce.
How can I get a quotation?
Submit your shipment details through our contact form; our team replies within 1 working day.
Are you trained for IMDG and IATA regulations?
Yes. Our team is trained and certified in both IMDG (sea) and IATA (air) DG handling standards.
What documents do I need for DG shipments?
- SDS
- Commercial invoice & packing list
- DG Declaration
- IMDG/IATA forms
- Permits (if required)
Do you provide door-to-door services?
Yes, including trucking, customs clearance and last-mile delivery.
Do you handle air and sea freight internationally?
Yes. We cover major global trade lanes via our partner carrier networks.
Do you store DG cargo?
We handle DG packing and movement. DG storage depends on class and regulatory requirements — please check with us for eligibility.
How do you ensure safety during transport?
- Proper packing
- DG segregation
- Trained drivers
- Compliance with
- IMDG/IATA/port rules
Do you assist with documentation preparation?
Yes. We prepare all relevant documents including DG declarations, permits, BL/AWB, and commercial documentation.
